3-EN ( 英文 ), 0900-Church Management ( 教會研究 ), 0910-教會管理 

Whether at home or abroad, communicating with people of other cultures is difficult. It requires new ways of thinking and interpreting the world. When conflict arises, as it often does, the issues become even more confusing. Without a good understanding of how different cultures handle conflict, our best intentions may only make matters worse. With a particular focus on Asian and Hispanic cultures (at home and around the world) and on African culture, Duane Elmer walks readers through various types of conflict and shows how they can be handled effectively and appropriately. Elmer gives numerous stories and examples from his experience and from others' to show how handling conflict well builds solid relationships. With an eye out for biblical principles, he looks at a variety of sticky questions in Scripture. This is a book not just of theory but of practical models of conflict resolution. Pastors, evangelists, businesspeople, missionaries, students--anyone who wants to communicate more effectively with neighbors and colleagues--will find this book immensely helpful. 

pt. 1: Understanding conflict and culture -- The amazing contours of conflict -- Cultural diversity was God's idea (and so was unity) -- Handling conflict the American way -- Conflict and cultural values -- pt. 2: Cultural diversity and conflict resolution -- Mediation and the mediator -- The one-down position and vulnerability -- Storytelling and proverbs -- Inaction, misdirection, silence and indefinite persons -- pt. 3: Implications for the gospel message -- Communicating the gospel across cultures -- Power and winning : the twin diseases -- Communication principles for conflict resolution : a case study from Joshua -- Principles for managing conflict.